Job description - Campsite Assistants 2027
To be the welcoming face of South Lytchett Manor, ensuring every guest receives a warm, professional, and efficient experience from arrival to departure. The site assistants will play a pivotal role in setting the tone for guest satisfaction and supporting smooth operational flow.
Role 1 – main area of focus will be: Reception, Café, Shop, Bar and Housekeeping
Reception Duties:
Welcoming guests and handling check-ins
Responding to phone calls and emails with warmth and professionalism
Managing bookings using our in-house system (creating and editing reservations)
Taking payments
Assisting with guest queries and providing information on the surrounding areas.
Maintaining a clean and inviting reception area to welcome our guests.
Café & Shop Duties:
Preparing baked goods during designated bakery shifts
Serving hot drinks and operating barista equipment
Processing payments and operating the till
Restocking and maintaining shop presentation
Being allergen aware and food safety trained
Bar Duties:
Serving guests alcoholic and non-alcoholic beverages
Cash handling and end of day tasks
Stock Check
Housekeeping Duties:
Cleaning amenity blocks to a high standard
Preparing our glamping accommodations for guest’s arrivals
Role 2 – main area of focus will be: Grounds, Maintenance, Basic Reception, Café/Shop Support, Bar and Housekeeping
Grounds Duties:
Mowing, strimming and hedge cutting
Litter picking and general site tidiness
Carrying out basic maintenance and repairs including painting etc
Assisting the management team with projects across the park
Cleaning and maintenance of grounds equipment/vehicles
Housekeeping Duties:
Cleaning amenity blocks and stocking up of cleaning cupboards.
Supporting glamping accommodation cleaning as needed.
Ensuring the park remains clean, safe, and well-presented.
Reception Duties:
Supporting basic check-in procedures
Answering calls and passing messages to the bookings team
Café & Shop Duties:
Operating the till and stocking up shop shelves.
Supporting café service, including barista duties during last hour or so of shift
Operating the seasonal Bacon Butty van on designated shifts
Bar Duties:
Serving guests alcoholic and non-alcoholic beverages
Cash handling and end of day tasks
Stock Check
First Aid: One of the two team assistants will be required to complete a one day first aid training course.
On Call Duties: There will be an on-call element to this role. Exact details are still being finalised, but it will involve responding to out-of-hours queries or issues as needed during your working week. This will be paid as overtime.
Both roles require a flexible, team-oriented approach and a commitment to delivering excellent service. Training is provided, and shifts will include weekends and holidays.
Accommodation
A lovely three-bedroom furnished detached house on site with garden will be provided as part of the role. Bills included except gas, electricity & TV licence. No offset levy on wage charged.
Caravan Site Description
Just 3 miles from Poole and accessible to Bournemouth. The park is situated in 25 acres of stunning parkland and a 10 minute walk away from our village pub the St Peters Finger in Lytchett Minster. Easily accessible to the glorious Jurrasic Coast, Purbecks, New Forest and surrounding Dorset countryside.